The WordPress white screen of death is usually a fatal PHP error caused by a plugin, theme, memory limit issue, or incompatible PHP version.
Common symptoms
- The site returns a blank white page
- Admin login is also blank
- The problem began after an update or plugin install
Troubleshooting steps
- Rename the plugins folder temporarily from File Manager to disable all plugins and test the site again.
- If the site returns, restore the plugins folder name and disable plugins one by one to isolate the offender.
- Switch to a default theme by renaming the active theme folder if the issue persists after disabling plugins.
- Review error logs for fatal messages and confirm the selected PHP version is supported by the installed WordPress stack.
- Check memory-related errors and increase limits only within vendor-supported recommendations if your plan allows it.
Additional notes
- A blank page almost always maps to a hidden fatal error rather than a true empty response.
- Theme and plugin incompatibility is common after major PHP or WordPress upgrades.
When to contact support
Contact support if the site stays blank after disabling plugins and switching the theme.