Viewing your Support PIN

See your Support PIN from the client area dashboard using the eye icon and your account password.

Your Support PIN is used with your account number (or account email/phone) to verify you for phone support and live chat. It is 4–8 digits.

From the client area home

Sign in to the client area.
In the left profile card, find Support PIN under your account number.
The PIN is shown as dots (••••••) by default.
Click the eye icon beside it.
Enter your account password (the password you use to sign in) and choose Reveal.

The PIN stays visible for a short time, then hides again. Click the eye again to hide it sooner.

From Security Settings

You can also open Account menu → Security & Support PIN (or My Details → Set / Change Support PIN) and use the same eye control next to Current PIN.

If reveal is not available

If you set your PIN before viewable storage was enabled, reveal may ask you to set a new Support PIN once. After that, the eye icon will work as above.

Never share your Support PIN in email or chat unless you are speaking with Syndaq support and following a verification request.

Back to help center

Where to find your invoices Open your invoice list and individual invoice pages from the client area.
How to read your invoice Line items, totals, balance due, and how the invoice page is laid out.
Paying an invoice with Stripe Card payments through Stripe on an unpaid invoice, including saved cards and return messages.
Paying an invoice with PayPal Standard PayPal checkout and paying with a saved PayPal wallet on file.
Saved payment methods (Stripe card & PayPal) Link or remove a saved card and PayPal wallet from the Payment Methods page.
Downloading a PDF copy of an invoice When PDF invoices are enabled, generate a PDF from the client area.
Invoice emails and notification preferences Control invoice-related email under Account details.
How hosting services relate to your invoices Renewals and charges appear on invoices; view active services separately.